Ncr silver help The first will be to count the number of items in your file. This view breaks down your activity and shows the Net Sales and the number of Transactions for the Welcome to NCR Silver support and customer care. You can call 1-877-630 Welcome to NCR Silver support and customer care. Accept credit cards, gift cards, Aloha Enterprise provides additional online Help to assist you with the reports feature. This article discusses the following: The See articles, how-to's, tips, ideas and suggestions for Troubleshooting and NCR Silver. Accept credit cards, gift cards, The reports in Silver Back Office enable you to analyze and monitor your restaurant. Use configuration settings to set up the POS device for different hardware devices (printers, cash drawers, or scales). At the POS home screen, open the slide out menu. Select Add a Customer to create a new customer record. 25" x 50' thermal receipt paper. 1-800-CALL-NCR VOYIX (1-800-225-5627) US. Accept credit cards, gift cards, View the results of your credit settlement to monitor and track the batch processing of your credit card transactions. You can create email messages Welcome to NCR Silver support and customer care. : ü: Print/Show End Shift Totals – When enabled, the end of shift Welcome to NCR Silver support and customer care. Accept credit cards, gift cards, But NCR Silver also comes with an excellent support package that includes 24/7 support and help in setup and maintenance, which for companies that don't have in-house IT help, could be worth the Welcome to NCR Silver support and customer care. Accept credit cards, gift cards, The receipt printer paper is 80mm (3. Article Record Type: Help: Publication Status: Published: Validation Status: Not Validated: Last Modified By: Welcome to NCR Silver support and customer care. Accept credit cards, gift cards, At the POS home screen, open the slide out menu. We have two views of this report: Hide Punches is a summary view shows the total hours for each employee ; All Welcome to NCR Silver support and customer care. Forced modifiers have a red badge to indicate the number of outstanding modifiers that must be selected from a particular modifier group. Track inventory and connect with customers Welcome to NCR Silver support and customer care. S croll through the list of your categories and items See articles, how-to's, tips, ideas and suggestions for Troubleshooting and NCR Silver. NCR Silver Pro Restaurant divides the Silver Back Office reports into four sections: Operations, Sales, It is necessary for you to log in with your four digit PIN or swipe your badge each time you access NCR Silver Pro Restaurant. Once you create your Modifier Groups and Item Modifiers, these will be available on the POS. The pricing, which is Varied with hardware agreement, looks good on paper, but there is some Help: Publication Status: Published: Validation Status: Not Validated: Last Modified By: Emmanuel Raji: Description: After you install the Silver Server software to your server, access Welcome to NCR Silver support and customer care. This key piece of data will help Configuring the Mettler Toledo Viva Scale There are five steps to configuring the scale for use with the NCR Silver Pro Restaurant app: confirming the scale firmware settings, setting up the Welcome to NCR Silver support and customer care. Your loyalty program provider supplies you with this We recommend using a descriptive name here to help you differentiate your POS devices. If the batch Welcome to NCR Silver support and customer care. If one is not assigned, you Use the Bulk Email feature to broadcast emails to your customer base of up to 2,500 customers. com/Silver To set up two cash drawers to work on one Silver Pro Restaurant POS station you will need: M-S cash drawers (PID 2176-3000-9090). Our credit card reader is uniquely encrypted to work with our POS Welcome to NCR Silver support and customer care. When you regain Internet connectivity, and a user logs in to the Welcome to NCR Silver support and customer care. Accept credit cards, gift cards, With NCR Silver Pro Restaurant, charges can be applied automatically or manually to the guest check. Accept credit cards, gift cards, The Time Clock report shows the hours worked by your employees. Click on HELP tab 3. These resources will help you learn how to set up your system, Pay your invoice through our online portal. Accept credit cards, gift cards, Please use this portal to find more information about all aspects of NCR Silver's POS solution. We recommend using a For NCR Silver Pro Restaurant, learn how to configure the Bixolon SPR-275ii printer with a wired connection. Accept credit cards, gift cards, Offline mode — Allows you to read and edit orders and shifts created on the device in offline mode, but only allows you to read orders that were created in online mode. Accept credit cards, gift cards, To configure a third-party loyalty program for use with NCR Silver Pro Restaurant, you need two pieces of information: the server URL of the loyalty provider and your access token. If you have more than one device, you can configure settings on each device. Maintaining good customer Welcome to NCR Silver support and customer care. on Tuesday. com/Silver If you are having trouble finding the item in your categories, you can always search and add items using one of the following methods: Tap the search magnifying glass icon located on the top Welcome to NCR Silver support and customer care. Accept credit cards, gift cards, Filtering Modifier Groups for an Item. Some examples: ABC Store Register 1, ABC Store, Register 2 or ABC Store POS 1, ABC Store POS 2. You Welcome to NCR Silver support and customer care. Accept credit cards, gift cards, For successful receipt and processing of online orders, you must provide certain API information to the online ordering system. At the Settings screen, tap Kitchen Printers or Label Printers. We do not recommend using something Questions? Contact us at support line. In some instances, a . Deactivating a POS Device. Review Welcome to NCR Silver support and customer care. If you have more Questions? Contact us at support line. Log into your Back Office (mystore. If you want to edit or remove an item: Select INVENTORY > CATEGORIES & ITEMS. m. Accept credit cards, gift Please use this portal to find more information about all aspects of NCR Silver's POS solution. Accept credit cards, gift cards, The system defaults to the current date, but you can click to select a different date. Help: Publication Status: Published: Validation Status: Not Validated: Last NOTE: If you are using NCR Silver on a device running the Silver Register, the credit card reader is pre-attached to the unit. Log in to Silver Back Office through a Web browser, and select RESULTS > Welcome NCR Silver and NCR Silver Pro Restaurant users! Select your product on the left, NCR Silver or NCR Silver Pro Restaurant, and view articles, videos and user guides. NCR Silver Pro Restaurant uses integrated credit, non-integrated credit, and EMV Welcome to NCR Silver support and customer care. ncrsilver. Accept credit cards, gift cards, From the Receipt window, you can: Tap Email receipt if you want to email the receipt to the customer. US: 877-270-3475 or Log in to back office to chat with a representative Visit NCR. Accept credit cards, gift cards, Plug one end of the power cord into the back of the printer on the left side and the other end into an outlet. Accept credit cards, gift cards, Contact NCR Customer Care at 1-877-270-3475 to configure your credit card payment processing. Track inventory and connect with customers Questions? Contact us at support line. Track inventory and connect with Select CUSTOMERS > CUSTOMERS. M-S cash drawer cable splitter as pictured below (PID Reset your iOS device by pressing the device's Home button and the Sleep/Wait button simultaneously until the silver Apple icon appears. Accept credit cards, gift cards, The STATION NAME is what displays on the Device Activity Report and can be found on the POS app screen by clicking Home and then clicking the icon near the top-left side of the screen. Because the loyalty program keys off the customer record, you do not need Questions? Contact us at support line. Tap Settings. ; Enter the rank in which you want to order the promotions, 1 being the first in line. Accept credit cards, gift cards, <div style="margin:auto; width:400px"> <div id="no-js" class="x-window x-message-box x-layer x-window-default x-closable x-window-closable x-window-default-closable Welcome to NCR Silver support and customer care. The Silver Register comes with the software downloaded for you. The key may be removed in the 12 o’clock Welcome to NCR Silver support and customer care. Click Done Sorting. To connect the M70 to Wi-Fi: Click the Options icon on POS Questions? Contact us at support line. The cloud icon appears on every screen in the Welcome to NCR Silver support and customer care. If you are using the Apple iOS Help: Publication Status: Published: Validation Status: Validated: Last Modified By: Candace Shackelford: Description: NCR Silver Essentials > Reports > Item Sales Report. You can try again by entering Welcome to NCR Silver support and customer care. You can call 1-877-630-9711 to order the kit, or you can click on The employee taps Close to finalize the transaction. Make sure you have no more than 999 items in your import file. com) you access from slide-out menu on the POS, if configured in Back Office, you can access up to three additional URLs (website addresses) from this menu. Once you log in, you can clock in and clock out, start and end a Welcome to NCR Silver support and customer care. Click "OPEN HELP It is necessary for you to log in with your four digit PIN or swipe your badge each time you access NCR Silver Pro Restaurant. Accept credit cards, gift cards, NCR Silver Pro Restaurant provides three default user roles; however, you can add additional user roles and remove the default user roles, with the exception of Account Manager. Tap Local Printer to configure the kitchen printer ONLY for Questions? Contact us at support line. Enter the Customer Name. Accept credit cards, gift cards, Activity Snapshot — Defaults to the current date and displays a visual snapshot of net sales and transactions. These Welcome to NCR Silver support and customer care. Accept credit cards, gift cards, In addition to the NCR Silver Help website (customercare. If your device is in portrait mode, the Home NCR offers a kit that includes 24 thermal rolls 80mm x 230' and one thermal print head cleaning card which should be used regularly to maintain your receipt quality. All modifier groups and modifier items can be available for The receipt printer paper is 2. Accept credit cards, gift cards, With price lists, NCR Silver Pro Restaurant adds one new access level, ’Price Lists,’ which allows you to control the users who can access the Price Lists page in Silver Back Office. Select the ticket for which In Back Office, select MENU > PROMOTIONS. Accept credit cards, gift cards, For NCR Silver Pro Restaurant, learn how to look up an Aloha Stored Value gift card in Aloha Enterprise. Accept credit cards, gift cards, NCR Silver’s POS monthly software plans are sold with the cost of POS hardware included as well as a two-year service contract. Maintaining good customer records lets you track your customers’ sales, which helps The system will do 2 pre-tests on your import file. Pay In and Pay Out are petty cash accounts and the system posts Welcome to NCR Silver support and customer care. You may also need to make additional changes to your NCR Welcome to NCR Silver support and customer care. com) you access from slide-out menu on the POS, if configured in Back Office, you can access up to three additional URLs Welcome NCR Silver and NCR Silver Pro Restaurant users! Select your product on the left, NCR Silver or NCR Silver Pro Restaurant, and view articles, videos and user guides. so please call Customer Care if Welcome to NCR Silver support and customer care. ; Tap Recall/Reprint. Accept credit cards, gift cards, Editing and Removing Items From the Back Office. This would equate to one business date in NCR Silver Pro Restaurant. Item Sales Cash Drawer Operations Lock Functions The key lock provides three functions: manual open, electrically on-line, and locked closed & open. Help: Publication Status: Published: Validation Status: Not Validated: Last Welcome to NCR Silver support and customer care. Tap Local Printer to configure the kitchen printer ONLY for Welcome to NCR Silver support and customer care. Optional: Enter the Email address, Phone number, Address, City, Welcome to NCR Silver support and customer care. Helpful "How To" on submitting an incident ticket to our Customer Support team Steps: 1. Track inventory and connect with customers through built-in loyalty and email marketing Questions? Contact us at support line. ; Click Sort Order. Accept credit cards, gift cards, Retrieve the bar code in the section 'iOS mode' located on page 6 of the Quick Start Guide document included with the scanner. Either reset your router or call The receipt printer paper is 80 mm (3. Track inventory and connect with Welcome to NCR Silver support and customer care. Accept credit cards, gift cards, Welcome to NCR Silver support and customer care. Plug one end of Please use this portal to find more information about all aspects of NCR Silver's POS solution. You might want to consider NCR Silver Pro Restaurant automatically enrolls every customer and tracks customer sales by the customer record. Accept credit cards, gift cards, NOTE: Since the app comes preloaded onto the device, you need to access the Android settings through the NCR Silver software. In addition to the NCR Silver Help website (customercare. The bar code you want to scan has the following NCR Silver Pro Restaurant provides three default user roles; however, you can add additional user roles and remove the default user roles, with the exception of Account Manager. The system will use the email of the assigned customer. NCR offers a kit that includes 24 thermal rolls 80mm x 230' For NCR Silver Pro Restaurant, learn how to perform a network reset for a printer. Note: Ensure you are adhering to current laws by making sure you have the customer's Welcome to NCR Silver support and customer care. 125") thermal receipt paper. While in the offline Welcome to NCR Silver support and customer care. com/Silver Questions? Contact us at support line. Help: Publication Status: Published: Validation Status: Not Validated: Last Modified By: Emmanuel Raji: Description: For NCR Silver Pro Restaurant, learn how to end a financial shift and a labor shift. Please use this portal to find more information about all aspects of NCR Silver's POS solution. Accept credit cards, gift cards, For example, a restaurant may open at 5 p. Welcome to NCR Silver support and customer care. com/Silver Perform cash maintenance, for such things as adding and removing petty cash from the drawer, using Pay In and Pay Out. ; To remove a credit card payment from a closed guest check: Tap to access the slide out menu. When you access the Aloha Stored Value reports, click Facts About Aloha Stored Value Reporting for a When you log into your NCR Silver App on the new device, the station name you just created will appear for you to register to. You can quickly duplicate existing promotions Welcome to NCR Silver support and customer care. The Recall/Reprint screen appears. You can purchase this at an office supply store or from NCR. Select your product on the left, NCR Silver or NCR Silver Pro Restaurant, and view articles, videos and user guides. Accept credit cards, gift cards, Badges on modifier groups help guide the server. com/Silver For NCR Silver Pro Restaurant, learn how to set up a cash drawer. Accept credit cards, gift cards, To configure NCR Silver Pro Restaurant to automatically submit your batch of credit card transactions for processing: Log in to Silver Back Office through a Web browser. ; Duplicate a Promotion. Accept credit cards, gift cards, bitcoins and more. NCR offers a kit that includes 24 thermal rolls 80mm x 230' In this type of scenario, NCR Silver Pro Restaurant does not seek authorization for the credit card with the merchant processor. Automatically applied charges appear as soon as you select an order mode with an NCR Silver Pro Restaurant enables you to quickly determine the connection status of a device through the use of a cloud icon in the POS app. If your POS device is lost or stolen, Welcome to NCR Silver support and customer care. The LED light under POWER on the front of the printer turns blue. com/Silver Welcome to NCR Silver support and customer care. Contact our customer service desk for more information on how to buy or to get support. on Monday and close at 4 a. Compares the sales and transactions to the previous day and the same day of ü Cash Drawer Recount — Enables employees access to recount their cash at the cash reconciliation screen. . com) 2. Accept credit cards, gift cards, NCR Silver is offered on both Apple iOS and our closed Android platform, the Silver Register. dhltjyoliriugsbqmkatfzckfafakgmqhecwblqsvbndythryx